What is an Escape Room? How does it work?

An Escape Room is an hour long immersive escape game.  The goal is to solve puzzles and clues and in the room.

Who Can Play?

The games are designed for adults and teenagers alike. Parents should use their discretion when bringing younger children to play as the experience is both immersive and challenging. The minimum age for each room is 14+, and there must be at least one participating adult (age 21+) for every two kids ages 14-16.

Will there be people I don't know on my team?

No! Every game at Escape4fun is private; no strangers will join you for your reservation.

When should I arrive at the event space?

Please arrive 15 minutes prior to your scheduled game time. There is a lovely waiting area prior to the game. This will allow us to provide a briefing before the game starts. It is an expected courtesy of everyone for everyone to arrive at least on time for the best possible experience.

What if I am late? Will I be permitted to go inside?

Due to the immersive experience in each room being highly crafted and uniquely executed, arriving late may disrupt the game in session and the following games after. Our staff will use their discretion in handling late arrivals.

Can I reschedule a booking?

This is a live event, all sales are final. No refunds or exchanges. Reschedules might be possible, if requested a week (168hrs) before the booking. No reschedules will be permitted 48 hours prior to your booking.

If circumstance forces you to reschedule your game, you must contact us 48 hours in advance of your booking. Your new session will be booked wherever availability permits in our calendar of events. Our staff will use their discretion in handling reschedules.

What if I fail to attend my room session?

It is not fair to those attending the experience and we have a zero tolerance policy!

No reschedule is possible after the date of your booking.

Are mobile phones, food, or beverages allowed inside the rooms?

Due to the nature of the rooms and the experience itself, we cannot allow any food or drinks in the event space. We also cannot allow anyone who is under the influence to enter the escape room.

Mobile phones, tablets, and other electronic gadgets are not allowed into the escape room. The mobiles phones, tablets must be set to set to mute and will be locked in a box before entering into the escape room.

What about bags and cameras?

No photography of any kind is allowed in the space, and failure to follow this rule will result in your ejection from the game.

We will take photos of teams who are successful inside the space to take home as trophies. A copy of your victory photo will be displayed within the event space with all of the other winning teams!

We offer, with no additional fee, a service to check bags and coats before entering the experience.

Am I going to be locked in a room?

No!  Safety regulations won’t allow us. Also, every game is monitored by video surveillance discreetly. In case you need to leave the room during the game for any reason, there is an emergency exit clearly marked within each room.

Should you choose to leave during the 60-minute time limit then the remainder of your group may continue until either the time runs out or they succeed in escaping. Certain extreme instances, such as medical emergency, may warrant a reschedule for early departures, but otherwise your session will be treated as complete upon your exit.

What If My Team Gets Stuck?

Our Game Masters / Staff will be monitoring your experience every step of the way, and they are ready to assist you with hints and clues should your team feel stuck. You might not get the answers or guidance you want, but we feel our game masters offer fair and even assistance so that everyone can enjoy the experience regardless of skill level.

We are glad to help you by offering clues and hints; however we will only do so upon your request. After 3 such requests, 5 minutes penalties will be applied for each additional request. The players will receive a walkie-talkie before entering the escape area.

What do I need to bring with me?

A copy of your booking or gift certificate (printed or on a mobile device) or a current Photo ID and/or the credit card that was used to make the booking/reservation might be required to ensure that those will enter the game who booked it. If you request birthday party the person celebrating must have valid proof of birthday. (+-7 days)

The room says up to 6 people, do I need 6 people to play the room?

No! There are a minimum number of participants required to play any of our games that number is 2. So you may book it for 2 people only or if you have booked it for 6 people and someone didn’t or couldn’t turn up you may still enter the game. No refunds are given for people who didn’t show up.

I am trying to make a reservation for a group; do I need to pay for everyone using my credit card?

Yes! All prices are set per room or packages. We can’t split the cost between players.

This is a live event! All Sales are Final!